- Let's imagine you have just signed up a new customer. What better way of cementing and building on that
relationship than by sending out a company Welcome Pack -a Novacast rich media message that further promotes your brand and can add value to your product or service.

Not only can you include
additional product information within the message, but you can engage and interact with your new customer, solicit their feedback and use it as a tool to promote upgrades or additional services. You can begin to use email as a valuable tool in developing an ongoing dialogue and relationship with your customer.